When you are updating ESET NOD32 the first time, you may see the following pop up window(Figure 1)。
Figure 1
Please select "Always allow connections from this program on all ports", then click OK, and it is done.
If the above window doesn't appear, please follow these instructions:Configuring Manual Program Control - Pre-configuring Access with Manual Program ControlOpen Norton Internet Security and ensure you are logged in as 'Supervisor'. Click on the 'Personal Firewall' section on the main page, then select 'Configure' to access the Program Control page. (See Figure 2)
Figure 2
Choose the 'Program Control' tab to access Manual Program Control options. To manually configure access for nod32krn, please look for nod32krn in the program list, and set the Internet Access to Permit All as shown below (Figure 3)
Figure 3
Access to the Internet for nod32krn.exe is now pre-configured. Please note, if nod32krn is subsequently updated to a newer version, Norton Internet Security will identify that the program has changed and require reconfiguration.